Returns & Exchanges
At Winmau, we are dedicated to providing the highest quality darts equipment and want you to be completely satisfied with your purchase. If your gear doesn't hit the mark, you can return unused items in their original packaging within 30 days for a full refund or exchange.
Initiate Your Request
Log into your account portal or contact our support team with your order number and the specific items you wish to return.
Package Your Gear
Securely pack the items in their original Winmau packaging, ensuring all flights, shafts, and accessories are included to qualify for a full refund.
Ship to Our Warehouse
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Quality Inspection & Refund
Once our technicians verify the condition of the returned equipment, we will process your refund or ship your replacement items within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing